Customer Service Team Leader

Job Overview

About the Role:
  • Operational Oversight
  • Team leadership and management
  • Training and development
  • Compliance and risk management
  • Reporting and Analysis
  • Excellent customer service
  • Communication and collaboration
  • Continuous Improvement
About You:
  • Bachelor’s Degree in management or training in team leadership is a plus.
  • 2 years of proven work experience as a team leader or supervisor.
  • Excellent communication skills.
  • In-depth knowledge of performance metrics
  • Tech-savvy, especially MS (PowerPoint, Excel, and Docx).
  • Good decision-making skills
Salary and Benefits:
  • Competitve Salary Package, HMO, Paid Leaves, Excellent Employee Engagement Initiatives, Training and Career Development Opportunities